Technical Support – Support

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proDAD Support

We at proDAD are happy to answer any questions you may have about our program.

Simply contact us
· by email at
· by telephone: +49 (0)7462 9459 0
· by fax: +49 (0)7462 9459 79
· by post: proDAD GmbH, Gauertstr. 2, 78194 Immendingen, Germany

Please provide us with the following information:
· Version number and date of the program (menu Help)
· Your operating system
· Name and version number of your video editing program (if applicable)
· Any program updates you have already installed (if applicable).

Ideally you will send us your request by menu Help, in case of problems send an email….
Then the installation and user protocol is also sent to us automatically as a zip file.
You do not need to do anything else. By the way, the transferred data does not include any personal information.


In Vitascenes Help Menu you will find the option Service Update, which will take you to the service page to download Service Updates (Service Packs) of the software. When installed, the latest version of Vitascene offers enhancements and will solve possible problems.

Technical Support – Support